Delivery & Returns
1. What is your delivery policy?
Our delivery policy is as follows:
- We offer free standard shipping on all orders within the United Kingdom.
- Orders are typically processed and shipped within 1-2 business days.
- Delivery times may vary depending on the destination, but most orders are delivered within 3-5 business days.
2. Can I track my order?
Yes, you can track your order. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your delivery on our website.
3. What is your return policy?
We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item(s) within 30 days of receiving them for a full refund. Please note that the item(s) must be unused and in the same condition as when you received them. We offer a 30 day satisfaction guarantee on all Best4 products.
4. How do I initiate a return?
To initiate a return, please contact our customer support team with your order number and the reason for the return. They will provide you with further instructions on how to return the item(s) and process your refund.
5. Do I have to pay for return shipping?
If you are returning an item due to a defect or an error on our part, we will cover the cost of return shipping. However, if you are returning an item for any other reason, you will be responsible for the return shipping costs.